Support

📮 Contact us

Anything at all — bugs, questions, feedback, account help:
support@charmapp.lol. We aim to reply within 2 business days.

🚨 Report a safety concern

Use the in-app Report button on any profile or conversation — reports are reviewed promptly. For urgent safety matters, email the address above with "SAFETY" in the subject line.

🗑️ Delete your account

Email support@charmapp.lol from your account's contact and we'll delete your account and data as described in the Privacy Policy.

💳 Billing

Subscriptions and purchases are billed by Apple. Manage or cancel in your iPhone's Settings → Apple ID → Subscriptions; refunds go through Apple at reportaproblem.apple.com.